FAQ

Q: Where do you ship from and how long does delivery take? A: We ship within the United States. Standard shipping typically takes 5–8 business days depending on your location. Please check our Shipping & Delivery page for full details.

Q: How can I track my order? A: Once your order is shipped, you will receive an automated shipping confirmation email containing your tracking number and a tracking link.

Q: What is your return policy? A: We offer a 30-day return policy. Items must be in their original condition and packaging. Contact support@purivique.com to initiate a return.

Q: What payment methods do you accept? A: We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay via secure Shopify Checkout.

Still have questions? Email us anytime at support@purivique.com.